FAQ'S
Excalibur Sales RepresentativesBack To Top

Trained engineers are available for application specific
demonstrations in customer facilities.
Pacific Northwest: Washington, Oregon and Idaho
NW Test Solutions
1500 N.W. Bethany Blvd. Suite 200
Beaverton, Oregon
203-597-1330
www.nwtestsolutions.comSouthern California
Ward/Davis Associates
2623 Manhattan Beach Blvd.
Redondo Beach, CA 90278
310-643-6977
www.warddavis.comNorthern California and Nevada
Ward/Davis Associates
1155 North 1st Street, Ste. 205
San Jose, CA 95112
408-213-1090
www.warddavis.comTexas, Louisiana, Arkansas, Oklahoma
Testech
1201 Richardson Dr. Suite 240
Richardson, TX 75080
877-637-9023
sales@testech.comwww.testech.com
New York, New Jersey, Eastern PA, Delaware
Tera Technologies Inc.
373 Nesconset Highway, #301
Hauppauge, N.Y. 11788
888-921-8372
sales@ttechinc.comwww.ttechinc.com
Arizona, Nevada, New Mexico, Utah, Colorado, Wyoming, Missouri, Idaho
TechWest RMS
549 E Mountain Sage Drive
Phoenix, AZ 85048
602-312-3789
www.tw-rms.comNorth Carolina, South Carolina, Mississippi, Alabama, Georgia, Florida
Hai-Techtest
106 Gallop Way
Archdale, NC 27263
336-431-1900
sales@hai-techtest.comwww.hai-techtest.com
Illinois, Indiana, Iowa, Michigan, Missouri, Minnesota, North Dakota, South Dakota, Ohio, Pennsylvania
KJS Marketing
P.O. Box 72
Crystal Lake, IL 60039-0072
815-788-1002
www.kjsmarketing.comOhio, Indiana, Pennsylvania, Michigan
EQS Systems
8588 Mayfield Road
Chesterland, OH 44026
800-729-8084
sales@eqssystems.comwww.eqssystems.com
Maryland, Virginia and Washington D.C.
Creative Marketing Associates
9730 Patuxent Woods Drive, Suite 500,
Columbia, MD 21046
301-953-7740
www.cmaltd.comMassachusetts, Maine, New Hampshire, Vermont, Connecticut
ProTEQ
7 Taggart Drive Suite E
Nashua, NH 03060
888-490-6624
sales@proteqsolutions.comwww.proteqsolutions.com
Terms of Sale and RentalBack To Top
Sales Terms and Conditions for Refurbished or Used Equipment
It is understood that the above unit(s) is/are pre-owned, and there is a warranty of one year except as stated above. The unit comes with power cord and operation manual only, unless accessories are a part of the basic unit. If a warranty period is requested beyond the above stated period, there will be a charge for the extended warranty. With all sales the buyer has the right of 10 days refusal. After 10 days the transaction is final. All quotations are good for 14 days. The buyer is responsible for all shipping costs to/from our facility. If buyer does not have a shipping account number, Excalibur has the option to execute "bill and add" shipping charges which will include shipping and handling charges. Due to customers having both unique and varying requirements for their testing needs, Excalibur Engineering is not able to guarantee that a requested model or option will meet your specifications. Partial shipments are assumed by execution of purchase order. We do guarantee that all products and options will meet or exceed the manufacturer's published specifications that were valid on the original manufacture date of the unit. Warranty is limited to repair or replacement of instrument only and specifically excludes any liability for injuries, lost time or damaged product. The above stated conditions supersede, amend, restate, and replace any prior conditions. If shipping is required, a $15.00 charge for packaging and handling will be added per unit shipped. Any disputes arising from this transaction shall be governed by the Laws and torts of the state of California. Excalibur Engineering shall be indemnified for all reasonable attorney fees and expenses resulting from this transaction. If calibration void seals are found to be broken, tampered with, or removed, or if there is any physical damage upon receipt by us, the transaction shall be considered final, regardless of the 10 day right of refusal. Customer purchase order shall not supersede or preclude the terms and conditions herein set
Payment Terms
Terms are NET 30 days from date of invoice subject to credit department approval. Customer may make payment by credit card. There will be a 3% surcharge when paying by credit card. Payments are delinquent 30 days from invoice and are subject to interest charges at 18% per annum but not exceeding the maximum lawful rate. Excalibur Engineering reserves the right to change the credit terms on further sales or rentals at any time when in Excalibur Engineering's opinion, customers financial condition or previous payment record so warrants. Export payment terms are irrevocable letter of credit. All payments are to be in U.S. dollars. All applicable taxes will be added to the invoice and are payable by customer.
Warranty for Refurbished Equipment
Excalibur Engineering has the best industry warranty. Most of our used and expertly refurbished electronic test equipment comes with a 1 year warranty. Excalibur Engineering also offers extended warranties for up to 5 years.
Rental Terms and Conditions
The following are terms and conditions that apply to the rental of equipment from Excalibur Engineering. By accepting equipment furnished under the agreement the customer whose name appears on this agreement accepts and agrees to the terms and conditions. Any modification to the terms and conditions must be in writing and signed by an officer of Excalibur Engineering. Equipment as referred to as herein shall include all related accessories, manuals and other items to be delivered as specified on the attached invoice.
Rental Warranty
Excalibur Engineering warrants to the customer only that rental equipment when shipped is in good operating condition. If equipment is received not in good operating condition due to no fault of the customer Excalibur Engineering shall (at its option) either repair equipment or supply replacement equipment subject to availability from Excalibur Engineering inventory. Defects or discrepancies in equipment must be reported to Excalibur Engineering in writing within 12 hours after customer receives the equipment, conclusively presumed that the equipment was as ordered, was received in good condition and is accepted. The remedies provided herein are customers sole and exclusive remedies, in no event shall Excalibur Engineering be liable for direct, indirect, special incidental or consequential damages (including loss of profits) whether based on contract or any other legal theory. Excalibur Engineering makes no warranty expressed or implied that the equipment is fit for any particular purpose. Upon notice from customer during the course of rental, and upon return of equipment by customer, Excalibur Engineering will (at its option) repair or calibrate malfunctioning equipment.
Rental Payment Terms
Terms are NET 30 days from date of invoice subject to credit department approval. Customer may make payment by credit card. There will be a 3% surcharge when paying by credit card. Payments are delinquent 30 days from invoice and are subject to interest charges at 18% per annum but not exceeding the maximum lawful rate. Excalibur Engineering reserves the right to change the credit terms on further rentals at any time when in Excalibur Engineering's opinion, customers financial condition or previous payment record so warrants. Export payment terms are irrevocable letter of credit. All payments are to be in U.S. dollars. All applicable taxes will be added to the invoice and are payable by customer.
Rental Shipment and Delivery Terms
All quoted prices are F.O.B. Excalibur Engineering's supply office. All shipping costs, including cost of insurance are payable by customer. If customer does not have a shipping account number, Excalibur has the option to execute "bill and add" shipping charges which will include shipping and handling charges. Equipment will not be sent nor returned by U.S. mail. Shipments of any products are subject to availability from Excalibur Engineering's inventory. Excalibur Engineering will make a reasonable effort to meet any delivery quoted. Excalibur Engineering will attempt to ship in accordance with customer shipping instructions. In the absence of specific instructions or if customer's instructions are deemed unsuitable, Excalibur Engineering reserves the right to ship by the most appropriate method. ALL RISK OF LOSS AND DAMAGE SHALL PASS TO CUSTOMER AT THIS F.O.B. SHIPPING POINT. Excalibur Engineering shall not be liable for delays in performance hereunder due to causes beyond its control including, but not limited to acts of nature, acts of government, labor disputes, delays in transportation and delays in delivery or non-delivery by Excalibur Engineering's suppliers.
Rental Liability
Excalibur Engineering shall not be responsible for loss or damages to customer's business or property or for injury or death to persons; and customer shall indemnity Excalibur Engineering and hold it harmless for claims for any of the foregoing, including associated legal fees and expenses.
Rental Default
Should customer default in its obligations customer agrees to pay Excalibur Engineering for all costs and expenses incurred by Excalibur Engineering in recovering the equipment or moneys due and enforcing its rights. Excalibur Engineering shall be entitled to recover its legal fees and expenses whether or not formal legal action is instituted.
Rental Notification
Any required notices shall be given in writing at the address of Excalibur Engineering or customer as shown on the front of this contract or to such other address as either party may substitute by written notice to other.
Rental Assignment
Neither Excalibur Engineering or customer may assign or transfer any rights, duties or obligations herein without the prior written consent of the other and any proposed attempt to do so shall be null and void.
Rental Waiver
Should Excalibur Engineering choose not to exercise any of its rights that shall not constitute or be deemed a waiver or forfeiture of such rights.
Rental Purchase Rights
Customer has no purchase rights or purchase options under this agreement.
Rental Jurisdiction
Excalibur Engineering shall be notified in writing of any binding U.S. governmental procurement regulations that will effect this contract. This agreement shall be governed by the Laws and torts in Irvine, California.
Rental Errors
Stenographic, typographic and clerical errors in this agreement are subject to correction and customer hereby agrees to re-execute any documents that require corrections or signature.
Rental Ownership
Rentals equipment remains the property of Excalibur Engineering. Customer shall not remove, deface or obscure ownership labels.
Rental Rates
Rates quoted are for a 30 Day Month. Minimum rental is for two weeks. Rental charge will commence the day after Excalibur Engineering ships the rented equipment to customers and ends the day Excalibur Engineering receives the rental.
Rental Equipment Usage
Customer shall not make any alterations, additions, modifications, or improvements to the equipment and shall use it only for the purpose and in the manner for which it was intended by the manufacturer. Customer may not permit the equipment to be used by another party or at a different location without the express written consent of Excalibur Engineering.
Rental Customer Obligations
Customer is responsible for damage to equipment due to abuse, misuse, or negligence. Customer agrees to pay the charge of repair if the equipment is so damaged. Equipment shall be returned to Excalibur Engineering in good condition and repair, wear from reasonable and proper use excepted. Customer is responsible for loss or damage to equipment from theft, mysterious disappearances, fire or any other cause. In accepting liability for the safe keeping of all rented equipment Customer agrees to pay Excalibur Engineering the replacement cost, new of any such equipment which the customer is for any reason unable to return to Excalibur Engineering at the end of the rental period. Rental charges will continue beyond the specified rental term until equipment is returned to Excalibur Engineering for replacement cost of the equipment. Unless otherwise agreed to in writing, customer shall pack the equipment for return to Excalibur Engineering in accordance with standard commercial practice. All packing will conform to requirements of carriers. If customer issues a change order causing delays or cancels an order less than two days prior to scheduled shipment Customer shall be subject to a 5% charge based upon the list price of the affected equipment.
Repair Terms and Conditions
All repairs have a 90-day warranty from the date of service unless the unit is found to have broken or removed cal-void seals, or has obvious physical damage.
We warrant that all units will meet or exceed the manufacturer's published specifications that were valid on the original manufacture date of the unit. Warranty is limited to repair or replacement of instrument only and specifically excludes any liability for injuries, lost time or damaged product. The buyer is responsible for all shipping costs to/from our facility. There is a $50 packaging charge for large units that are returned in a new static-free, foamed box by Excalibur. All quoted prices are good for 14 days from time of quote. Excalibur Engineering has standard terms of Net 30. Any applicable discount or credits will be charged back if the payment is not received in full and per the specified terms. These conditions supersede and replace any prior conditions.
* Excalibur reserves the right to alter its policies and warranties without notice.Quality ManualBack To Top
Quality Manual PDFThe Laboratory at WorkBack To Top

Excalibur operates a full service ISO 17025 accredited laboratory. Equipment is tested, aligned, repaired and calibrated to ensure superior performance. All equipment is delivered with a Certificate of Calibration, a quality assurance checklist and a parts and labor warranty.
The laboratory has been audited and approved by leading manufacturers.